Effective Date: 25-06-2025

Welcome to Sothis Diamonds. By accessing or using our website www.sothisdiamonds.com, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services or making a purchase.

1. General Information

  • This website is owned and operated by Sothis Diamonds, located at Hoveniersstraat 2/Bus 210, 2018 Antwerpen, Belgium.

  • By accessing this website, you acknowledge that you are at least 18 years old or have legal capacity in your jurisdiction.

  • These Terms & Conditions apply to all visitors, customers, and users of our website.

2. Products & Services

  • Sothis Diamonds deals in loose diamonds, fine jewellery, pearls, vintage pieces, and luxury gemstones.

  • All products are described and photographed as accurately as possible, but slight variations may occur due to lighting, screen display, or natural characteristics of gemstones.

  • We reserve the right to modify or discontinue products at any time without prior notice.

3. Pricing & Payment

  • All prices are displayed in EUR (€, €) by default, with the option to view in USD and other currencies.

  • Prices may include or exclude applicable taxes, customs duties, or import charges depending on your country.

  • Payments are processed securely through trusted gateways such as Mollie. We do not store full payment card details.

  • Orders are only confirmed once payment has been successfully received.

4. Shipping & Delivery

  • We deliver across Europe, USA, Canada, and Australia through trusted courier partners.

  • Delivery timelines depend on location and will be confirmed at checkout.

  • Customers are responsible for any customs duties, import taxes, or clearance fees imposed by their country.

  • A separate Shipping Policy applies.

5. Returns & Refunds

  • Returns and refunds are handled in accordance with our Refund & Return Policy.

  • Customers must follow the return process outlined there.

6. Authenticity Guarantee

  • Every diamond and jewellery piece sold by Sothis Diamonds is authentic and ethically sourced.

  • Certification (where applicable) is provided with each purchase.

7. User Responsibilities

When using our website, you agree not to:

  • Misuse the website for fraudulent activities.

  • Infringe on our intellectual property rights.

  • Upload malicious code, viruses, or attempt to disrupt site functionality.

8. Intellectual Property

  • All website content, including text, images, logos, and designs, is the property of Sothis Diamonds and protected by copyright laws.

  • You may not reproduce, distribute, or use any content without prior written consent.

9. Limitation of Liability

  • While we take every precaution, Sothis Diamonds shall not be liable for any indirect, incidental, or consequential damages arising from use of our website or services.

  • Our maximum liability in any circumstance will not exceed the total purchase amount paid.

10. Privacy & Data Protection

  • Your personal data is handled in accordance with our Privacy Policy.

  • By using our services, you consent to our collection and use of information as described there.

11. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of Belgium.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Antwerp, Belgium.

12. Changes to Terms

  • Sothis Diamonds reserves the right to update or modify these Terms & Conditions at any time.

  • The updated version will be posted on this page with a revised Effective Date.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

📧 Email: info@sothisdiamonds.com
📞 Phone: +32 477 41 85 68
🏢 Address: Hoveniersstraat 2/Bus 210, 2018 Antwerpen, Belgium