{"id":29231,"date":"2025-09-09T20:27:40","date_gmt":"2025-09-09T20:27:40","guid":{"rendered":"https:\/\/sothisdiamonds.com\/?page_id=29231"},"modified":"2025-10-26T12:58:09","modified_gmt":"2025-10-26T12:58:09","slug":"politica-de-envios","status":"publish","type":"page","link":"https:\/\/sothisdiamonds.com\/es\/shipping-policy\/","title":{"rendered":"Pol\u00edtica de env\u00edos"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29231\" class=\"elementor elementor-29231\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-16324cc e-flex e-con-boxed e-con e-parent\" data-id=\"16324cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1067779 elementor-widget elementor-widget-wd_text_block\" data-id=\"1067779\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-start=\"228\" data-end=\"261\"><em data-start=\"228\" data-end=\"259\">Fecha de entrada en vigor: 13-07-2025<\/em><\/p><p data-start=\"263\" data-end=\"469\">En <strong data-start=\"266\" data-end=\"285\">Diamantes Sothis<\/strong>, Entendemos que la compra de joyas y diamantes es una decisi\u00f3n importante. Por eso nos aseguramos de que cada pedido se entregue con <strong data-start=\"423\" data-end=\"466\">m\u00e1xima atenci\u00f3n, seguridad y transparencia<\/strong>.<\/p><hr data-start=\"471\" data-end=\"474\" \/><h2 data-start=\"476\" data-end=\"509\"><strong data-start=\"479\" data-end=\"507\">1. Destinos de env\u00edo<\/strong><\/h2><p data-start=\"510\" data-end=\"536\">Actualmente realizamos entregas en:<\/p><ul data-start=\"537\" data-end=\"622\"><li data-start=\"537\" data-end=\"567\"><p data-start=\"539\" data-end=\"567\"><strong data-start=\"539\" data-end=\"565\">Europa (todos los pa\u00edses)<\/strong><\/p><\/li><li data-start=\"568\" data-end=\"589\"><p data-start=\"570\" data-end=\"589\"><strong data-start=\"570\" data-end=\"587\">Estados Unidos<\/strong><\/p><\/li><li data-start=\"590\" data-end=\"604\"><p data-start=\"592\" data-end=\"604\"><strong data-start=\"592\" data-end=\"602\">Canad\u00e1<\/strong><\/p><\/li><li data-start=\"605\" data-end=\"622\"><p data-start=\"607\" data-end=\"622\"><strong data-start=\"607\" data-end=\"620\">Australia<\/strong><\/p><\/li><\/ul><p data-start=\"624\" data-end=\"731\">Si su pa\u00eds no figura en la lista, p\u00f3ngase en contacto con nosotros en <strong data-start=\"676\" data-end=\"703\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"678\" data-end=\"701\">info@sothisdiamonds.com<\/a><\/strong> para arreglos especiales.<\/p><hr data-start=\"733\" data-end=\"736\" \/><h2 data-start=\"738\" data-end=\"765\"><strong data-start=\"741\" data-end=\"763\">2. Tiempo de procesamiento<\/strong><\/h2><ul data-start=\"766\" data-end=\"978\"><li data-start=\"766\" data-end=\"857\"><p data-start=\"768\" data-end=\"857\">Los pedidos suelen tramitarse en un plazo de <strong data-start=\"806\" data-end=\"827\">2-5 d\u00edas laborables<\/strong> tras la confirmaci\u00f3n del pago.<\/p><\/li><li data-start=\"858\" data-end=\"978\"><p data-start=\"860\" data-end=\"978\">Los pedidos personalizados o especiales pueden requerir un tiempo de tramitaci\u00f3n adicional, que se comunicar\u00e1 en el momento de la compra.<\/p><\/li><\/ul><hr data-start=\"980\" data-end=\"983\" \/><h2 data-start=\"985\" data-end=\"1016\"><strong data-start=\"988\" data-end=\"1014\">3. Plazos de entrega<\/strong><\/h2><ul data-start=\"1017\" data-end=\"1129\"><li data-start=\"1017\" data-end=\"1050\"><p data-start=\"1019\" data-end=\"1050\"><strong data-start=\"1019\" data-end=\"1030\">Europa:<\/strong> 3-7 d\u00edas laborables<\/p><\/li><li data-start=\"1051\" data-end=\"1091\"><p data-start=\"1053\" data-end=\"1091\"><strong data-start=\"1053\" data-end=\"1070\">Estados Unidos y Canad\u00e1:<\/strong> 5-10 d\u00edas laborables<\/p><\/li><li data-start=\"1092\" data-end=\"1129\"><p data-start=\"1094\" data-end=\"1129\"><strong data-start=\"1094\" data-end=\"1108\">Australia:<\/strong> 7-12 d\u00edas laborables<\/p><\/li><\/ul><p data-start=\"1131\" data-end=\"1256\">\u23f3 Los plazos de entrega son estimaciones y pueden variar en funci\u00f3n de la disponibilidad del servicio de mensajer\u00eda, el despacho de aduanas y factores externos.<\/p><hr data-start=\"1258\" data-end=\"1261\" \/><h2 data-start=\"1263\" data-end=\"1292\"><strong data-start=\"1266\" data-end=\"1290\">4. Socios de env\u00edo<\/strong><\/h2><p data-start=\"1293\" data-end=\"1359\">Trabajamos con <strong data-start=\"1306\" data-end=\"1348\">socios de mensajer\u00eda internacional de confianza<\/strong> como:<\/p><ul data-start=\"1360\" data-end=\"1405\"><li data-start=\"1360\" data-end=\"1379\"><p data-start=\"1362\" data-end=\"1379\"><strong data-start=\"1362\" data-end=\"1377\">DHL Express<\/strong><\/p><\/li><li data-start=\"1380\" data-end=\"1393\"><p data-start=\"1382\" data-end=\"1393\"><strong data-start=\"1382\" data-end=\"1391\">FedEx<\/strong><\/p><\/li><li data-start=\"1394\" data-end=\"1405\"><p data-start=\"1396\" data-end=\"1405\"><strong data-start=\"1396\" data-end=\"1403\">UPS<\/strong><\/p><\/li><\/ul><p data-start=\"1407\" data-end=\"1503\">Todos los env\u00edos se realizan a trav\u00e9s de <strong data-start=\"1434\" data-end=\"1477\">servicios de entrega asegurados y con seguimiento<\/strong> para garantizar una llegada segura.<\/p><hr data-start=\"1505\" data-end=\"1508\" \/><h2 data-start=\"1510\" data-end=\"1538\"><strong data-start=\"1513\" data-end=\"1536\">5. 5. Gastos de env\u00edo<\/strong><\/h2><ul data-start=\"1539\" data-end=\"1714\"><li data-start=\"1539\" data-end=\"1625\"><p data-start=\"1541\" data-end=\"1625\">Los gastos de env\u00edo se calcular\u00e1n en el momento de pagar en funci\u00f3n del destino y el valor del pedido.<\/p><\/li><li data-start=\"1626\" data-end=\"1714\"><p data-start=\"1628\" data-end=\"1714\"><strong data-start=\"1628\" data-end=\"1645\">Env\u00edo gratuito<\/strong> puede aplicarse a pedidos seleccionados que superen un determinado valor (si procede).<\/p><\/li><\/ul><hr data-start=\"1716\" data-end=\"1719\" \/><h2 data-start=\"1721\" data-end=\"1755\"><strong data-start=\"1724\" data-end=\"1753\">6. Derechos de aduana e impuestos<\/strong><\/h2><ul data-start=\"1756\" data-end=\"1995\"><li data-start=\"1756\" data-end=\"1874\"><p data-start=\"1758\" data-end=\"1874\">Los pedidos internacionales pueden estar sujetos a <strong data-start=\"1797\" data-end=\"1837\">derechos de aduana, IVA o impuestos de importaci\u00f3n<\/strong> recaudados por el pa\u00eds de destino.<\/p><\/li><li data-start=\"1875\" data-end=\"1995\"><p data-start=\"1877\" data-end=\"1995\">Estas tasas son las <strong data-start=\"1899\" data-end=\"1933\">responsabilidad del cliente<\/strong> y no est\u00e1n incluidos en el precio del producto ni en los gastos de env\u00edo.<\/p><\/li><\/ul><hr data-start=\"1997\" data-end=\"2000\" \/><h2 data-start=\"2002\" data-end=\"2034\"><strong data-start=\"2005\" data-end=\"2032\">7. Seguros y seguridad<\/strong><\/h2><ul data-start=\"2035\" data-end=\"2233\"><li data-start=\"2035\" data-end=\"2125\"><p data-start=\"2037\" data-end=\"2125\">Todos los env\u00edos son <strong data-start=\"2055\" data-end=\"2072\">totalmente asegurado<\/strong> hasta su entrega y firma en destino.<\/p><\/li><li data-start=\"2126\" data-end=\"2233\"><p data-start=\"2128\" data-end=\"2233\">Los clientes deben asegurarse de que haya alguien disponible para recibir y firmar el paquete en la direcci\u00f3n de entrega.<\/p><\/li><\/ul><hr data-start=\"2235\" data-end=\"2238\" \/><h2 data-start=\"2240\" data-end=\"2266\"><strong data-start=\"2243\" data-end=\"2264\">8. Seguimiento de pedidos<\/strong><\/h2><ul data-start=\"2267\" data-end=\"2430\"><li data-start=\"2267\" data-end=\"2354\"><p data-start=\"2269\" data-end=\"2354\">Una vez enviado su pedido, recibir\u00e1 un <strong data-start=\"2322\" data-end=\"2341\">n\u00famero de seguimiento<\/strong> por correo electr\u00f3nico.<\/p><\/li><li data-start=\"2355\" data-end=\"2430\"><p data-start=\"2357\" data-end=\"2430\">Puede seguir su env\u00edo en tiempo real a trav\u00e9s del sitio web de la empresa de mensajer\u00eda.<\/p><\/li><\/ul><hr data-start=\"2432\" data-end=\"2435\" \/><h2 data-start=\"2437\" data-end=\"2468\"><strong data-start=\"2440\" data-end=\"2466\">9. Retrasos y excepciones<\/strong><\/h2><ul data-start=\"2469\" data-end=\"2696\"><li data-start=\"2469\" data-end=\"2587\"><p data-start=\"2471\" data-end=\"2587\">Sothis Diamonds no se hace responsable de los retrasos causados por el despacho de aduanas, eventos naturales o interrupciones de mensajer\u00eda.<\/p><\/li><li data-start=\"2588\" data-end=\"2696\"><p data-start=\"2590\" data-end=\"2696\">Si su pedido se retrasa m\u00e1s all\u00e1 del plazo estimado, p\u00f3ngase en contacto con nuestro equipo de asistencia para obtener ayuda.<\/p><\/li><\/ul><hr data-start=\"2698\" data-end=\"2701\" \/><h2 data-start=\"2703\" data-end=\"2726\"><strong data-start=\"2706\" data-end=\"2724\">10. Contacto<\/strong><\/h2><p data-start=\"2727\" data-end=\"2782\">Si tiene preguntas relacionadas con el env\u00edo, p\u00f3ngase en contacto con nosotros:<\/p><p data-start=\"2784\" data-end=\"2925\">\ud83d\udce7 <strong data-start=\"2787\" data-end=\"2797\">Correo electr\u00f3nico:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2798\" data-end=\"2821\">info@sothisdiamonds.com<\/a><br data-start=\"2821\" data-end=\"2824\" \/>\ud83d\udcde <strong data-start=\"2827\" data-end=\"2837\">Tel\u00e9fono:<\/strong> +32 477 41 85 68<br data-start=\"2854\" data-end=\"2857\" \/>\ud83c\udfe2 <strong data-start=\"2860\" data-end=\"2872\">Direcci\u00f3n:<\/strong> Hoveniersstraat 2\/Bus 210, 2018 Amberes, B\u00e9lgica<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Effective Date: 13-07-2025 At Sothis Diamonds, we understand that purchasing fine jewellery and diamonds is a significant decision. That\u2019s why<\/p>","protected":false},"author":1,"featured_media":30453,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-29231","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping Policy - SOTHIS DIAMONDS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sothisdiamonds.com\/es\/politica-de-envios\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Policy - SOTHIS DIAMONDS\" \/>\n<meta property=\"og:description\" content=\"Effective Date: 13-07-2025 At Sothis Diamonds, we understand that purchasing fine jewellery and diamonds is a significant decision. 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